1. Introduction
Welcome to Atlas Access Training Pty Ltd, a premier provider of rope access training courses. Our services are designed to equip you with the skills and certifications needed for safe and efficient rope access work. Access to and use of our website, course enrollment, and participation are governed by these Terms and Conditions (T&Cs), incorporating our Privacy Policy and any other legal notices or amendments published by us. Your continued use of our services constitutes your acceptance of these T&Cs.
2. Eligibility

Our courses are intended for individuals who are at least 18 years of age. Enrollment is contingent upon you meeting this age requirement and ensuring you possess the physical fitness necessary for rope access work. We advise consulting with a healthcare professional before enrolling if you have any health concerns. All candidates are required to sign a Medical Declaration Form for Courses, as they can be quite physically demanding. All information disclosed on these forms is kept private and is not available to the public.

Candidates who are upgrading or revalidating their IRATA Level are required to present a completed Logbook on 1st day of the training. Consult IRATA TACS for Logbook requirements. Not fulfilling the IRATA Logbook requirements may result in not being allowed to start IRATA training.

The IRATA course duration is in general 4-days of training and 1-day Assessment by an independent Assessor.

Failed Assessment: If a trainee fails the assessment, trainee is welcome to come back on the next course with available space and receive as many days of extra training as required for free and undertake the assessment. The only cost will be $600.00 AUD for the re-assessment.
  • Candidates have 60 days to attend their re-assessment.
  • After 60 days as per TACS, candidates are required to attend four days of training prior to sitting their re-assessment resulting in new enrolment and therefore full course fee.

3. Course Enrollment and Access

To enroll in our courses, please follow the registration instructions provided on our website. Full payment is required to secure your place in a course. After enrollment, you will receive access to necessary course materials and information about course schedules. Please note that certain courses may have prerequisites, which will be clearly outlined on our course pages.

Course fees: $1,750.00 incl. GST

Payment options are available on the website and include:

  • Online Payment by Credit Card
  • Phone Payment with a Credit Card
  • Cash Payment at the Atlas Access Training Retail Shop

For further information contact us via email: training@atlasaccess.com.au

4. Payment Terms
Course fees are listed on our website and include all relevant taxes and charges. We accept various payment methods, which are specified during the enrollment process. If you need to cancel your enrollment, please refer to our Cancellation and Refund Policy. This policy is designed to be fair and compliant with the Australian Consumer Law and NSW Fair Trading regulations, offering refunds or credits under specific conditions.
5. User Obligations and Conduct
By using our website and enrolling in courses, you agree to use our services only for lawful purposes. You are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account. Sharing of course materials or account details with third parties is strictly prohibited.
6. Intellectual Property
All content, including course materials, designs, and text, are owned by Atlas Access Training Pty Ltd or licensed to us. These materials are protected by copyright and may not be copied, distributed, or used to create derivative works without our express permission.
7. Disclaimer of Warranties and Limitation of Liability
We provide our courses and materials on an "as is" and "as available" basis without warranties of any kind, either express or implied. While we strive for excellence, we cannot guarantee course availability, uninterrupted access to our website, or the applicability of our training to your specific circumstances. Our liability for any issues arising from your use of our site or participation in our courses is limited to the fullest extent permitted by law.
8. Indemnification
You agree to indemnify and hold harmless Atlas Access Training Pty Ltd and its directors, officers, employees, and agents from any claims, damages, or expenses arising from your breach of these T&Cs or your unlawful use of our services.
9. Dispute Resolution
Should you have any complaints or disputes related to our services, we encourage you to contact us directly for resolution. We are committed to engaging in fair and efficient dispute-resolution practices. For unresolved disputes, you may also seek assistance from NSW Fair Trading.
10. Modifications to Terms and Conditions
Atlas Access Training Pty Ltd reserves the right to modify these T&Cs at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after such modifications constitutes your acceptance of the new T&Cs.
11. Governing Law
These T&Cs are governed by the laws of NSW and Australia. Any disputes related to these T&Cs will be subject to the exclusive jurisdiction of the courts of NSW.
12. Contact Information

For any questions or concerns regarding these T&Cs, please contact us via email: training@atlasaccess.com.au


This Cancellation and Refund Policy applies to the IRATA Rope Access Course offered by Atlas Access Training Pty Ltd at the price of $1750 including GST. Our policy is designed to be compliant with the Australian Consumer Law and the NSW Fair Trading Act, ensuring that our students' rights are protected while also considering the operational aspects of delivering high-quality training.
Cancellation by Participant
  • More than 14 days before course commencement: Participants who cancel their enrollment more than 14 days before the course start date are entitled to a full refund of the course fee.
  • Between 7 to 14 days before course commencement: Participants who cancel their enrollment between 7 to 14 days before the course start date will be charged a cancellation fee of 25% of the course fee. The remaining 75% of the course fee will be refunded.
  • Less than 7 days before course commencement: Participants who cancel their enrollment less than 7 days before the course start date will be charged a cancellation fee of 50% of the course fee. The remaining 50% of the course fee can be transferred to another course or utilized for the purchase of goods at our shop.
Cancellation by Atlas Access Training Pty Ltd
  • Course Cancellation: Atlas Access Training Pty Ltd reserves the right to cancel any course due to insufficient enrollment, instructor illness, or other unforeseen circumstances. If we cancel a course, participants are entitled to a full refund of the course fee or the option to transfer to another course (subject to availability).
  • Rescheduling: Participants will have the option to reschedule their course without penalty if Atlas Access Training Pty Ltd provides notice of course changes or cancellations.
  • Participants who fail to attend their scheduled course without prior notification will not be eligible for a refund.
Extenuating Circumstances
  • We understand that extenuating circumstances, such as severe illness or family emergencies, may prevent you from attending the course. In such cases, we will consider requests for course rescheduling on a case-by-case basis. Documentation will be required.
Refund Processing
  • Refunds will be processed using the original payment method within 30 days of the cancellation notice. Please note that bank fees, online gateway fees & charges, or differences in exchange rates will not be refunded.
Contact Information

For cancellations, rescheduling, or questions regarding this policy, please contact Atlas Access Training Pty Ltd via email: training@atlasaccess.com.au